Office Software Protection Platform Service 1003 Ze Windows 10 System In

The procedure to boot a Windows 10 system in Safe Mode has been explained here.

In such a case, a Clean boot could be helpful in resolving the issue.

While doing so would start displaying the Activate Windows watermark on the right-bottom corner of the screen, it would make the system usable (which is currently slow due to high CPU usage).

VPN, several security products (AV, AS, encryption), additional helpful software, scaners, cleaners, optimizers, Skype, Team Viewer, Viber, etc.

Simply ask a new question if you would like to start the discussion again.

When it freezes, absolutely nothing works, requiring me to perform a hard shutdown by pressing down the power button.

I ensured this by using the HP support assistant as well as manually checking my driver versions against those on the hp support driver page.

I am sorry for the issues you experience with your new computer.

Lets try to find the culprit: Using the UEFI option, test your computer for hardware failures - test RAM, test disk, system board.

Is Windows fully updated It may be downloadinginstalling updates in the background and this may cause some freezing.

I am afraid that in Windows 10 there is no way to stop installing updates (stop auto updates) other than bringing the computer offline which is not an option.

I need to know what software is installed on your machine and what runs with it.

Office Software Protection Platform Service 1003 Ze Download Trend Micros

Download Trend Micros HiJackThis app: Save and run the exe file.

Click on Do a scan and save log file button After scan, if a log file pops up in Notepad - that is excellent.

If not, choose Save log button and choose to save the log file somehwere The log file - open it, choose Select All (CTR A), then copy it and paste it all here in your next reply.

Open HiJackThis app again - in the Main screen, choose Open the Misc tools section Choose Generate StartupList Log.

The program will automatically open a Notepad windows filled with the Startup items from your computer.

Copy and paste all the info and place it your next reply 3) Open HiJackThis app again - in the Main screen, choose Open the Misc tools section.

Choose Save list button and specify where you would like to save this log.

When you press Save button a notepad will open with the contents of that file.

SUMMARY: In your next reply, please provide resume of your hardware tests results Windows Update status HiJackThis - 3 logs, pasted in your next replies I will analyze the information and will guide you for next possible recommendations.

Since all the hardware tests passed fine and due to the huge amount great varienty of software, I can conclude this issue is related to software problem.

First, you have no antivirus software from reputable vendor - only 360 suite which is not considered as good and reputable as some from other vendors such as Kaspersky (you have some of their software installed), Symantec (Norton), ESET, etc.

Office Software Protection Platform Service 1003 Ze Drivers Are Active

Then, you have Kaspersky Security Scan - although it does not work in real time (real time active protection), Kaspersky drivers are active and in possible conflict with other security software from different vendors.

You have Malwarebytes AntiMalware installed - drivers present (not sure if active protection is active).

You have True Crypt installed - your HDD may be encrypted or some external media (or just files).

You have a VPN software and remote access one (SurfEasy Hamachi) Additionally, you may want to temporary uninstall HP Support Assistant Not to mention you run Windows 10 - what is new here is the constant updates - please, check that all updates are installed so that this does not interfere with computer and other software during updates installation.

This is definitely a software problem - I would strongly recommend you get rid of all the software you do not need.

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